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    • Home
    • About Us
    • How it works
    • Appointments
    • Financial Assistance
    • Aetna & Blue Shield
    • Booking Request
    • Donate
    • Reviews
    • FAQ
    • YouTube Videos
    • Contact Us
  • Home
  • About Us
  • How it works
  • Appointments
  • Financial Assistance
  • Aetna & Blue Shield
  • Booking Request
  • Donate
  • Reviews
  • FAQ
  • YouTube Videos
  • Contact Us

Frequently Asked Questions

Do you take insurance?

We accept Blue Shield and Aetna insurances to cover services. 

How do I book an appointment?

All appointments are booked through our website. Once you select an appointment, you submit payment through our secure site to finalize appointment. For those who have Blue Shield and Aetna coverages you must complete an appointment request form before booking an appointment. Please note that for all intake appointments, all paperwork must be completed no later than 1 hour prior to scheduled session. If paperwork isn't completed in time then appointment may be cancelled. 

Can services be provided via phone and video?

Yes most of our services can be provided via phone and video. We have these options available to increase accessibility and convenience to our services.

I do not live in the Oakland/SF Bay Area, can I still receive services?

Yes, most of our services can be provided via phone or video to those living anywhere in the state of California.

I want a psychological evaluation, why do I need a consultation first?

To assure that Your Therapy Now is able to provide you with the appropriate psychological testing, it is essential that we briefly consult with you around your needs before booking an appointment. Once the consultation is complete, we provide recommendations on the necessary tests, cost for evaluation and discuss scheduling. 

What are other resources that Your Therapy Now provides?

We have a free archived show "Be Well" where you can access practical skills to help build and sustain a life full of peace, joy and wellness. To access our library subscribe to our You Tube channel. 

Appointment Cancellation & Rescheduling

Please remember to cancel or reschedule 48 hours in advance. Refunds for services will only be provided when you provide at least a 48 hour notice of cancelling appointment. If you are late for a session, you will receive the remaining time left in your session.

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